Dermatology Medical Assistant
General Nature of Work
The Medical Assistant (MA) is an integral member of our dermatology health care team who functions under the day-to-day supervision of the physician. The medical assistant assists patients, PA’s and other (MA’s) in delivering quality care to patients according to Marietta Dermatology standards, Georgia Department of Health Services requirements, and OSHA regulations. This position functions as a link between the physician and the patient by obtaining a thorough patient history, taking vital signs, assisting with coordination of care, and maintaining a positive and efficient patient experience during the office visit. NOTE: This position will require travel between multiple offices. Our office locations are in Marietta, West Cobb, and Canton.
JOB RESPONSIBILITIES
- Assists Physicians/PA’s with patient office visits which include, rooming patients, scribes note for Physician/PA’s and interviews patients, recording vital signs including pulse rate, blood pressure, height and weight, prepare specimens for lab work, obtain consents and enter all medical history in patient electronic medical record.
- Assists Physicians/PA’s with biopsies
- Under Physician supervision, may perform photodynamic light therapy and chemical peels
- Reviews charts for completeness ensuring all required information is included; notes any deficiencies and utilizes all resources internal as well as external
- Organizes exam rooms, including general cleaning, upkeep, and re-stocking of supplies
- Performs administrative tasks, including form completions, prescription refills, referrals and patient educational material
- Scans all pertinent information into the electronic health record system
- Demonstrates appropriate hand washing techniques to ensure proper infection control and follows universal precautions
- Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/healthcare errors
- Demonstrates appropriate use of Red Bag Waste
- Manages autoclave and cleaning instruments for Dermatology
- Answers phones, takes messages and troubleshoots patient calls
- Assists with scheduling, rescheduling, and confirming appointments
- Obtains prior authorizations and lab work
- Responsible for medication management
- Verifies all patient demographics
- Assists in the ordering, receiving, and stocking of office supplies
- Assists with other related front desk clerical duties such as photo copying, faxing, scanning, collating, and mailing
- Additional duties as assigned.
KNOWLEDGE, SKILLS, and ABILITIES
KNOWLEDGE
- Knowledge and understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively
- Knowledge of Microsoft office including but not limited to Excel, Word, PowerPoint etc…
SKILLS
- Demonstrates initiative to provide quality of services and improve efficiency
- Maintains positive working relations with co-workers
- Time management skills
- Detail oriented with above-average organizational skills
- Excellent customer service skills and communicates clearly/effectively
ABILITIES
- Ability to plan and prioritize to meet company deadlines
- Ability to maintain HIPPA compliance
- Ability to understand and interpret policies and regulations.
- Ability to prepare documents in response to complaints and inquiries
- Ability to examine documents for accuracy and completeness
MINIMUM QUALIFICATIONS
- High School Diploma or equivalent required.
- Previous experience in a healthcare as a Medical Assistant preferred
- Medical office front desk experience preferred
- Must be able to communicate effectively with physician, patients, co-workers, vendors, and the public
- Certification as a Medical Assistant preferred
- Current Basic Life Support (BLS) certification preferred
- Prior experience using autoclave and cleaning of instruments
- Detail oriented/critical thinking and able to handle multiple tasks.
ADA Requirements: Individuals applying for the posted position must be able to perform the essential functions of the position with or without a reasonable accommodation.
Physical Requirements: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Work Environment: Essential functions are regularly performed without exposure to adverse environmental conditions.